Print

FAQ

RECURRING PAYMENTS:
This feature is not available yet. But it’s in our plan. We’ll try to add this feature asap.


MODULE SPEEDS:
- Very Fast: 5 request/hour 
- Fast: 4 request/hour 
- Medium: 3 request/hour 
- Slow: 2 request/hour 
- Very Slow: 1 request/hour 
- Auto: from 1 req/2-hours to 5 req/hour


OPEN SOURCE and Extending the script:
All source codes are open and well structured. You can make any changes in the script for your own use. 

How easy to add new language?
It’s very easy. After buying the script, create a new support ticket at http://support.getnextpost.io and will send you all details for adding new language.


What FFMPEG/FFPROBE is for?
FFMPEG and FFPROBE are standalone softwares which must be installed on your server. This is not PHP ffmpeg module. They are standalone softwares. These softwares are required for only video posts.


FFMPEG/FFPROBE is installed, but still not able to post the videos?
First of all check user permissions on Users page in the script. If the user has permission for the video posts, then most probably FFMPEG/FFPROBE is not installed on the global path on your server. In this case you should ask your hosting provider for the path of ffmpeg then update the values of FFMPEGBIN and FFPROBEBIN constants in /app/config/config.php file.

Also make sure that, PHP exec() and shell_exec() functions are enabled. Still getting error? Check error messages section or contact us.


BULK UPLOAD:
You can upload up to 10 files to the script at one time. It’s possible to increase this number, but not recommended. 
You can post up to 10 images to the Instagram as a single album post. But you can not publish multiple posts at a time. You have to publish/schedule all posts one by one.


MODULES:
Modules are extra features to add to the main Nextpost Instagram script. They are something similar to Wordpress plugins. Modules are not included in the main Nextpost script. They are being sold as an additional products on Codecanyon.


Are modules risky?
Modules have several speed options to send a requests to the Instagram. High speeds might be risky. We only recommend selecting the "Auto" speed. Modules are something like Instagram bots, so yes, they might be risky. We've developed these modules, because we get high amount of requests for such a modules. If you're going to use these modules please consider that, we're not responsible for any issues related to Instagram accounts. Everybody should use these modules in his/her responsibility.


Are all modules risky?
No. Modules is not only for creating Instagram automation tools. It’s also possible to add new payment gateways as a module (after v3.0.3). It’s also possible to build other features with modules. 


Can I build a module by myself?
Yes, definitely. You can also sell your module on Codecanyon. 


Is there any documentation for the module development?
We’ll release a new documentation for the module development soon.


How can I get an info about the discounts?
You can subscribe to our mailing list. We’ll send you a notification mail when we discount the item prices.


I have a Regular License. Is it possible to upgrade it to Extended?
If you buy the Extended License in first 30 days after buying the Regular License, we can refund your money for the Regular License. This is the only way to upgrade the license.


I’ve bought the regular license long time ago. Can I upgrade now?
No, unfortunately. You have to buy new Extended License.


My support extension has been expired. What should I do?
Even if your support extension is expired, you’ll be able to get all updates for free. But we don’t guarantee to answer your questions. So if you need to a support from us, you should renew your support extension.


LICENSE DIFFERENCE:
Regular license is something like self use. You cannot charge your users with Regular license. If you want to charge your user to use this app then, you have to buy Extended License. In other words, if you want to use PayPal or Stripe features of the app then Extended License is required.
We don’t give any support for the PayPal and Stripe integrations with Regular License. Please consider that, misusing the license might end with the complete termination of your license.


Do you offer customization?
Yes, we offer customization to the app. But depending on the workload we might not be available for the customization. 


Is it possible to use the script as SaaS?
Yes, it’s possible. You need to buy the Extended License for SaaS.


SCRIPT REQUIREMENTS:
You can find script requirements at https://docs.getnextpost.io/#requirements


SERVER REQUIREMENTS:
We recommend Digital Ocean servers. Our demo is also on DO servers. You can start with their $5/month plan then increase your server limits as your user base grows. It's a VPS, you'll have a full control on the server, but you have to setup your server before installing the script. If you don’t know how to setup the VPS, we can offer you our full server setup service.


SCRIPT INSTALLATION SERVICES:
We offer two kind of installation service: 

  1. Script installation ($25)
  2. Full VPS setup service for Digital Ocean servers. ($125)


SCRIPT INSTALLATION SERVICE:
Script installation service costs $25 and includes the installation of Nextpost script and configuring the necessary cron task for post scheduling. This service doesn't include installation of missing PHP modules (if there is one) and FFMPEG/FFPROBE which is only required for video posts. 


FULL SERVER SETUP SERVICE:
This service costs $125 and includes: 
- Creation of new droplet on DigitalOcean (if you've not created yet). We'll create a Droplet with Ubuntu 16.04.
- Installation of Apache
- PHP 7.0 with necessary modules
- MySQL
- phpMyAdmin
- Configuration DNS for your domain.
- Clean installation of the Nextpost v3.0
- Configuring cron task
- Free SSL
- Installation of FFMPEG and FFPROBE


Do you use official Instagram API?
We’re not using the official Instagram API which is available on Instagram Developer Center. It’s very limited API. So we use different API. On the backend, script behaves like official Android app of the Instagram. This script is in no way affiliated with, authorized, maintained, sponsored or endorsed by Instagram or any of its affiliates or subsidiaries. 


CRON TASK:
Cron task is required for post scheduling and for some modules. If your server doesn’t support cron task, then you can use external cron task services.


Do RTL languages supported?
No probably. We’ve not tested any RTL language. 


Can you customize the script for RTL languages?
No unfortunately.


Do plan for the auto repeat post option?
No, we believe that such a feature might be cause of the spamming. 


Does script resize the videos automatically?
Not yet, but we’re planning to add this feature soon.


Are you planning to release similar script for the Facebook?
Similar script for the Facebook is in our plan. But we’re able to give any ETA any other exact info about such a script yet.


Which framework is being used?
It’s a custom PHP framework which is developed especially for this script. All source codes are open and well structured.


I want to disable landing page. What should I do?
Please check the comments in /index.php There are some special comments exactly for disabling the landing page.


Wordpress version?
We've not decided many things for the WP version yet. So unfortunately we're not able to give ETA or any other exact info about the WP version